9 reviews

Ikea M?NSTAD

$899.00 Released January, 2010

The Pros:Extra storage space in the end-section. Functional. No support bar that usually creates an uncomfortable sleeping experience.

The Cons:Armrests are a bit stiff. After about 90 days of use super uncomfortable sofa bed for sleeping. Sofa catches so much lent.

The below section of the report appears to be written as a first-person review.
Please rewrite in original words from a neutral point of view, and if you're the writer, please move this to the comments section.

The Ikea MANSTAD is a small sectional couch. It was created for a small apartment because it provides storage and a sofa bed. Unlike many sofa beds there is no uncomfortable bar to ruin your good night's sleep. As a couch the cushions are a bit firm, like most Ikea couchs, but they are perfect for a bed.

The cushions are not removable so make sure you scotch guard it as soon as you get it home. The dark blue version tends to show a lot of dirt and can be difficult to clean if liquid or odor penetrates the cushions.

Key features

Sofa, chaise and double bed in one
Extra storage space in the end section - a perfect space for bed linens
The pull-out unit is covered in the same fabric as the sofa; pulls out to make a generous chaise.

User Reviews (12)

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ProScore

Pros

6

extra storage space in the end-section
3

functional
3

no support bar that usually creates an uncomfortable sleeping experience
2

attractive

Cons

3

Armrests are a bit stiff.
-1

After about 90 days of use super uncomfortable sofa bed for sleeping
-1

Sofa catches so much lent
-2

Portions of the sofa sinks after time

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Amanie: #ikea_manstad I really like the look/functionality of this sectional. Does anyone know how the sofa bed functionality works? Dec 31, 08

comments (2) like

Anonymous: This is a TERRIBLE product... As mentioned above, after 90 days "uncomfortable" but NOT only for sleeping... this product has defective cushions... While the chaise & pull out portions of the couch remain firm, the sofa portion suffers a major transition in firmness within a mere 90 days. Return of this "defective" merchandise has proven a traumatizing task! A total of 5 weeks has past since I contacted Ikea about the problem (after 96 days of use as a sofa - 4 days of use as a sofa-bed) AND I STILL HAVEN'T BEEN ABLE TO COORDINATE A RETURN! Ikea Brooklyn, NY has a Better Business Bureau rating of F - there is NO ONE to HELP once you purchase this poor quality, defective merchandise.

Customer care is NON-EXISTENT at Ikea! I have been in touch with "Customer Relations Manager - Julie (in PA), Customer Advisor Marshal (in MD), Resolutions Advisor Janelle (in MD) and 11 different email staffers from "customer care" - email is randomly responded to by "whoever" happens to open email that day. There are NO CASE MANAGERS - this company allows it's managers NOT to answer phone messages (all good and well - in 5 weeks I only left 2) but with a case number, 3 telephone numbers to return my calls... NO ONE CALLS BACK!

This is the worst customer service experience I have ever had!

Terrible product - terrible service - BUYER BEWARE!!!

Check, check and double check your store and research your merchandise. I spent over $3000 at Ikea in one day - and if I could load all of it into a truck and deliver each and every piece of it back I would.

I will never do business with this company again! Jul 26, 11
Anonymous: I am in paris I wanted to by one but afer reading your message I just don't wanna by one anymore!!! So thanks... Dec 22, 11