jflynn4

"After a long wait and lots of anticipation, I was one of the first to purchase the Slingcatcher. I have to say that the idea is a great one but the technology just isn't ready yet. 1. The advertising claims that it works on wireless. That's a half truth. While it will display still pictures from a PC, anything with motion has significant pixelation. Additionally, there are sound sync problems with videos from a PC to the screen. 2. Technical assistance is borderline at best. After a hour's wait on the phone to speak with someone (yes, an hour), I was linked to someone overseas who was very difficult to understand. In trying to find out how I could make the system work, I was initially told that it required a hard wire connection to a PC, not wireless, as wireless did not have the required bandwidth speed. 3. After relocating my router to ensure a direct connection both to the Slingcatcher and my laptop, I still experienced the same issue. So, back to technical assistance. I was first instructed to go through all of the normal disconnect / reconnect / reboot steps that tech assist typically prescribes. I was then told that my TV was probably not capable of displaying the proper screen size. After insisting that I was capable of displaying everything from 480i through to 1080i, the tech assist person placed me on hold for a few minutes. 4. I was then asked to download a piece of software that would allow tech assist to access my PC. Doing so, they accessed "www.speedtest.net" after whiich I was told that my problem was the speed of the DSL connection. Speedtest.net showed a download of 6 MPS (I have the fastest DSL connection available through AT&T) and an upload of over 500kps. While I was told that the download speed was "enough", tech assist tells me that the minimum upload speed must be at least 1 MPS for the system to work properly. I told them that this effectively disabled 95% of the american market which made no sense. The tech apologized and restated that the system required a minimum of 1 MPS upload speed and that there was nothing else to be done. 5. I returned the unit yesterday to Walmart (had purchased through Walmart.com) and am posting this review today. Again, a great idea whose technology simply isn't ready yet. Very disappointing! " more