Black Friday see store specials
The JTAG Helpdesk system for Joomla is a simple and affordable
helpdesk system which is design to help you setup helpdesk
service using Joomla 1.5. The JTAG helpdesk system for joomla
provides you the following functionalities.
Ticket Management
MSRP $69.00
Release date January, 2009
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Pros & Cons5
Reviews4
Details
Buy It
Competitors
Related1
Gallery1
Pros & Cons
3 positive
1 mixed
0 negative
![[i]](/images/info.png)
How is the ProSCORE calculated?
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The ProSCORE is calculated based on the ratio of Pros & Cons about this product as voted by
approved reviewers from the ProductWiki community.
ProSCORE = 100 x (Pro votes) / [(Pro votes) + (Con votes)]
Numbers used for this ProSCORE:
Pro votes = 8
Con votes = 2
Total votes = 10
If you want to help improve the accuracy of the results, register and start voting!
» see the top ranked reviewers
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Details
* Submit a tickets from WEB frontend
* Modify, closed and re-open tickets
* Create ticket categories. For example, you can have tickets
category for sales, tech support etc.
* Create ticket by sending email to a predefined email address
* Work with tickets using desktop or webmail systems such as
Outlook or Gmail without logging on to your Joomla site.
* Use Cron to schedule email processing
* Assign tickets to a single user or to many users.
* Attach images, docs and other files to ticket
* Search through tickets
* Extended search through tickets
* Dashboard for system manager
* Create Knowledge base articles from tickets
* Sell tickets through VirtueMart
* Email notification when a ticket has been processed
Submit a link
This report was started
July 5, 2009 at 9:06 am by
umbildee
with the last edit occurring
August 16, 2009 at 4:33 am by
dylangle3
This page has been viewed
75 times,
with
15 edits by
5 contributors.
See the
full report history »
Buy It
Competitors
There aren't any competitors listed here yet.
Reviews
August 8, 2009
approved
reviewer
have it
Pros
- its joomla
- Easy installation
- i like the interface and design...
Did you find this review helpful?
Yes
/
No
July 28, 2009
approved
reviewer
want it
Pros
- its joomla
- Easy to use
- Easy installation
Cons
Did not agree with any cons
Did you find this review helpful?
Yes
/
No
July 12, 2009
approved
reviewer
want it
Did you find this review helpful?
Yes
/
No
July 5, 2009
approved
reviewer
love it
Cons
Did not agree with any cons
Did you find this review helpful?
Yes
/
No
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