pmduggan45

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[i]1 out of 2 people found this review helpful
Review date: October 15, 2009
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October 15, 2009 at 4:21 pm
"The unit worked well for ten months and I was verv satisfied till it just died. I sent it in for warranty service and after more than a month got back a "refurbished" piece of junk. For weeks they could not even locate the unit in their system, even though I provided a UPS more
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October 15, 2009 at 4:08 pm
Agreed: "The unit worked well for ten months and I was verv satisfied till it just died. I sent it in for warranty service and after more than a month got back a "refurbished" piece of junk. For weeks they could not even locate the unit in their system, even though I provided a UPS proof of delivery. Customer service made multiple promises to call me back, but never did. The repair facility office will not answer their phone and neither will their switchboard opperator. I will never again purchase a Panasonic product. If you can't count on good warranty service why buy from the company?"
Disagreed: "The unit worked well for ten months and I was verv satisfied till it just died. I sent it in for warranty service and after more than a month got back a "refurbished" piece of junk. For weeks they could not even locate the unit in their system, even though I provided a UPS proof of delivery. Customer service made multiple promises to call me back, but never did. The repair facility office will not answer their phone and neither will their switchboard opperator. I will never again purchase a Panasonic product. If you can't count on good warranty service why buy from the company?"
Disagreed: "The unit worked well for ten months and I was verv satisfied till it just died. I sent it in for warranty service and after more than a month got back a "refurbished" piece of junk. For weeks they could not even locate the unit in their system, even though I provided a UPS proof of delivery. Customer service made multiple promises to call me back, but never did. The repair facility office will not answer their phone and neither will their switchboard opperator. I will never again purchase a Panasonic product. If you can't count on good warranty service why buy from the company?"
Agreed: "The unit worked well for ten months and I was verv satisfied till it just died. I sent it in for warranty service and after more than a month got back a "refurbished" piece of junk. For weeks they could not even locate the unit in their system, even though I provided a UPS proof of delivery. Customer service made multiple promises to call me back, but never did. The repair facility office will not answer their phone and neither will their switchboard opperator. I will never again purchase a Panasonic product. If you can't count on good warranty service why buy from the company?"
Agreed: "The unit worked well for ten months and I was verv satisfied till it just died. I sent it in for warranty service and after more than a month got back a "refurbished" piece of junk. For weeks they could not even locate the unit in their system, even though I provided a UPS proof of delivery. Customer service made multiple promises to call me back, but never did. The repair facility office will not answer their phone and neither will their switchboard opperator. I will never again purchase a Panasonic product. If you can't count on good warranty service why buy from the company?"
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October 15, 2009 at 4:00 pm
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Joined on Oct 15, 2009
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