Agreed: "Carafe does not keep coffee hot very long, only about an hour."
Disagreed: "Included mugs do not sit very stably on the drip-tray. Be careful!"
Agreed: "Water reservoir is designed in such a way as to leak if slightly."
Disagreed: "Rather slow brewing."
Disagreed: "Flip-up lid for access to water reservoir/coffee filter becomes covered with condensation (as most do). When you open the lid, all that condensation dribbles to the back and down to the counter and under the unit. Quite messy."