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Telus Mobility

TELUS Mobility is a Canadian wireless telecommunications provider offering wireless voice, data and Internet services to business and consumer clients via two digital wireless networks: PCS and Mike. TELUS Mobility is the wireless business unit of TELUS Corporation (TSX: T, T.NV; NYSE: TU).

Telus Mobility 4
MSRP --
Release date January, 1986
Brand Telus
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Pros & Cons8
Reviews1
Details
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Competitors3
Comments3
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Pros & Cons

ProSCORE
1 review
25
negative
mixed
positive
0 positive
0 mixed
1 negative

[i] How is the ProSCORE calculated?

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Pros:
Do you agree?
•
Excellent Customer Service
+1agreedisagree

•
Accurate Monthly Billings
+1agreedisagree

Cons:
Do you agree?
•
CDMA Technology Based Network
+1agreedisagree

•
EVDO only available in Vancouver, Calgary, Edmonton and Toronto
+1agreedisagree

•
No SIM card for CMDA means no switching between multiple owned phones
+1agreedisagree

•
CDMA signal is weaker than GSM signal
+1agreedisagree

•
Bell Mobility's CDMA signal works in places TELUS CDMA signal doesnt.
+1agreedisagree

•
No UNLIMITED DATA plans.
+1agreedisagree


1 person added to this review by submitting or voting on pros and cons. Add your say!
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Details

TELUS Mobility’s digital PCS network, is based on CDMA technology in the 800 MHz and 1.9 GHz bands.

Slogan: "The Future Is Friendly"

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This report was started October 11, 2007 at 9:59 am by Whipdaddy
with the last edit occurring January 16, 2009 at 8:24 am by pmacdona
This page has been viewed 1414 times, with 32 edits by 4 contributors.
See the full report history »

Buy It

Competitors

Telus Mobility is ranked 3rd among it's competitors.  See the top picks in Miscellaneous »
Rogers Wireless

Rogers Wireless

MSRP  --    Released  --
Pros
  • GSM Network Technology
Cons
  • Ultra restrictive contracts
  • Data plans are WAY more expensive than comparable plans in the USA and EU
  • Canada's ONLY GSM service provider
ProSCORE
5 reviews
25
Vote! (1 vote)
vote Telus Mobility 0% vs. vote Rogers Wireless 100%
Koodo Mobile

Koodo Mobile

MSRP  --    Released  --
Pros
  • They have great plans! No contract, per second billing, no system access fee.
  • A very clever deferred cellphone payment plan.
Cons
  • Annoying commercials - KOODO ding!
  • Bare bones customer service, call centre open less than the business day, and usage charges apply to any services performed through it.
ProSCORE
4 reviews
43
Vote! (0 votes)
vote Telus Mobility   vs. vote Koodo Mobile  
Bell Mobility

Bell Mobility

MSRP  --    Released  --

A medium to high end level service provider in the Canadian Cellular Phone Market.

ProSCORE
0 reviews
N/A
Vote! (0 votes)
vote Telus Mobility   vs. vote Bell Mobility  

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Comments

1.  avatar Whipdaddy said:

I have been a Telus customer for 5 years now, have had a Samsung, LG and currently using a Blackberry phone and have never had any issues or complaints related to the phones, customer service or billing issues.

The only issue I have with Telus is that their network is based on CDMA and not GSM.
Oct 11, 2007 10:29am
2.  avatar Erik said:

So you'd recommend Telus over Roger's? I'm locked into Roger's for another year or so, but I pretty much hate that company.
Oct 11, 2007 10:36am
3.  avatar Whipdaddy said:

I am a Telus evangelist, I try to convert everyone over to Telus because I am consistently hearing about how inconsistent rogers billing is, as well as their sub-par customer service.

I have never had any billing issues in the 5 years I have been with Telus.

Phone Technology Wise:
The absolute ONLY reason I would ever switch to ROGERS is to be able to have multiple phones on a GSM network.

Signal Technology Wise:
In my basement the Telus signal is weak, I have to put my phone up by a window and use a Bluetooth headset to have a conversation. I have friends with BELL and ROGERS who's signals are at least 75% in my basement. I have been putting up with this for over 2 years now yet am reluctant to switch to ROGERS.
Oct 11, 2007 10:44am
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Reviews

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Whipdaddy

avatar
October 11, 2007
approved
reviewer
ProSCORE
25
negative
mixed
positive
2 pros
6 cons
have ithave it
love itlove it

Pros

  • Excellent Customer Service
  • Accurate Monthly Billings

Cons

  • CDMA Technology Based Network
  • EVDO only available in Vancouver, Calgary, Edmonton and Toronto
  • No SIM card for CMDA means no switching between multiple owned phones
  • CDMA signal is weaker than GSM signal
  • Bell Mobility's CDMA signal works in places TELUS CDMA signal doesnt.
  • No UNLIMITED DATA plans.

Comments

"I have been a Telus customer for 5 years now, have had a Samsung, LG and currently using a Blackberry phone and have never had any issues or complaints related to the phones, customer service or billing issues.

The only issue I have with Telus is that their network is based on CDMA and not GSM."
"I am a Telus evangelist, I try to convert everyone over to Telus because I am consistently hearing about how inconsistent rogers billing is, as well as their sub-par customer service.

I have never had any billing issues in the 5 years I have been with Telus.

Phone Technology Wise:
The absolute ONLY reason I would ever switch to ROGERS is to be able to have multiple phones on a GSM network.

Signal Technology Wise:
In my basement the Telus signal is weak, I have to put my phone up by a window and use a Bluetooth headset to have a conversation. I have friends with BELL and ROGERS who's signals are at least 75% in my basement. I have been putting up with this for over 2 years now yet am reluctant to switch to ROGERS."
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