I have been a Telus customer for 5 years now, have had a Samsung, LG and currently using a Blackberry phone and have never had any issues or complaints related to the phones, customer service or billing issues.

The only issue I have with Telus is that their network is based on CDMA and not GSM.

So you'd recommend Telus over Roger's? I'm locked into Roger's for another year or so, but I pretty much hate that company.

I am a Telus evangelist, I try to convert everyone over to Telus because I am consistently hearing about how inconsistent rogers billing is, as well as their sub-par customer service.

I have never had any billing issues in the 5 years I have been with Telus.

Phone Technology Wise:
The absolute ONLY reason I would ever switch to ROGERS is to be able to have multiple phones on a GSM network.

Signal Technology Wise:
In my basement the Telus signal is weak, I have to put my phone up by a window and use a Bluetooth headset to have a conversation. I have friends with BELL and ROGERS who's signals are at least 75% in my basement. I have been putting up with this for over 2 years now yet am reluctant to switch to ROGERS.