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Tom Dixon Copper Shade Pendant

Tom Dixon's copper shade is made from plastic polycarbonate and coated with copper for a highly reflective surface. The shade was made by blowing the mold into an open-ended sphere, purposefully mimicking the look of floating bubbles. Dixon used his own proprietary method to form the mold using a complex vacuum metallization method that heats the metal in a vacuum chamber to its boiling point, which can then get deposited on the non-metallic (in this case plastic) surface. Due to this intense process, the Copper Shade has a seamless coating of metal over the light-weight plastic.

Tom Dixon Copper Shade Pendant Lamp
MSRP $450.00
Release date --
Brand Tom Dixon
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Pros & Cons

ProSCORE
3 reviews
50
negative
mixed
positive
1 positive
0 mixed
2 negative

[i] How is the ProSCORE calculated?

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Pros:
Do you agree?
•
copper is an unexpected choice
+1agreedisagree

•
vacuum metallization sounds awesome
+1agreedisagree

Cons:
Do you agree?
•
numerous small holes in shade
+2agreedisagree


3 people added to this review by submitting or voting on pros and cons. Add your say!
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Details

Although Tom Dixon uses complex and innovative methods in his product design, he is actually all self-taught. Dixon's designs have always had an artistic flair, which was how he originally got started in the furniture design business with scrap metal and recycled materials as his medium of choice. Eventually, through work with Cappellini, his designs were available on a wider scale. However, it wasn't until 1998 when Dixon was made the head of furniture retailer, Habitat, that his designs were more accessible by everyone.

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This report was started July 26, 2007 at 10:28 am by Amanie
with the last edit occurring September 24, 2007 at 4:10 pm by Amanie
This page has been viewed 5609 times, with 22 edits by 3 contributors.
See the full report history »

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Comments

1.  avatar hapajoe said:

I recently purchased the Tom Dixon Copper Shade Pendant from DWR. I love the look of the pendant during the day. However, at night when you turn on the light you can see hundreds of pinholes throughout the shade. Some are about 2 mm in diameter and are visible from more than 20 ft away. I looked at a UK website that stated the problem, but not to this extent. Has anyone else noticed this? I will be contacting DWR tomorrow. Here is a website with a small description of the problem:
http://www.icone.co.uk/lighting-suspension/.../MSS45UKC/
Sep 10, 2007 10:30pm
2.  avatar Amanie said:

I'd be interested to know what DWR says about this. On one hand the unique manufacturing process is the reason for the holes so it's understandable, but on the other hand, hundreds of pinholes is quite a lot and goes beyond what I would consider a simple inevitable in the manufacturing process.
Sep 10, 2007 10:56pm
3.  avatar hapajoe said:

I also emailed Tom Dixon about the problem to see if hundreds of pinholes is an outlier. I will keep you posted when I get a response from either company.
Sep 10, 2007 11:01pm
4.  avatar hapajoe said:

DWR is sending another shade. It should arrive in the next week or so. The associates at Tom Dixon recognized the problem in different ways. The representative in London sent me a response with a pasted paragraph from the link I posted above. She suggested that I should keep the defective shade. The U.S. representative was apologetic. He stated that he was aware of the problem with this shade and suggested that I return it. I will post again once I receive the new shade as to its state.
Sep 12, 2007 1:08am
5.  avatar Amanie said:

So 2 out of 3 ain't bad, I guess. That's a pretty cheeky maneuver on the part of the London rep, considering the rest of the people said yours was especially defective!
Sep 12, 2007 9:28am
6.  avatar hapajoe said:

The new shade arrived today. There are still a few small holes (about 10-15), most are not noticeable. The number of holes make a big difference in the look of the shade, especially at night. I am very pleased with the way that DWR handled the situation. They sent the new shade before receiving the old one with no hassle.
Sep 19, 2007 8:09pm
7.  avatar Amanie said:

Finally, a good customer service story. I still think the Tom Dixon rep was way out of line, I hope DWR sends the defective shade back to them.
Sep 19, 2007 9:41pm
8.  avatar hapajoe said:

I posted some pictures of the shades that I received. The white spots are holes with light shining through.

The first picture shows one side of the first shade that I received. The other sides were similar to this side. I was very unhappy with this shade. It looked cheap.

The second picture shows the worse side of the replacement shade. All of the other sides have 0-1 small holes that are hardly noticeable. What do you think? Should I keep it?
Sep 20, 2007 12:15am
9.  avatar Amanie said:

I would keep it, it's hardly even noticeable. Maybe if you were looking for them, but otherwise I think it's totally fine. Much different than the hole-y one. I'm surprised that one even made it through a quality check.
Sep 24, 2007 4:10pm
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Reviews

Sort by: Most helpful  •  Newest  •  Most positive

Amanie

avatar
July 26, 2007
approved
reviewer
ProSCORE
100
negative
mixed
positive
2 pros
0 cons
love itlove it
want itwant it

Pros

  • copper is an unexpected choice
  • vacuum metallization sounds awesome

Cons

Did not agree with any cons

Comments

"I'd be interested to know what DWR says about this. On one hand the unique manufacturing process is the reason for the holes so it's understandable, but on the other hand, hundreds of pinholes is quite a lot and goes beyond what I would consider a simple inevitable in the manufacturing process."
"So 2 out of 3 ain't bad, I guess. That's a pretty cheeky maneuver on the part of the London rep, considering the rest of the people said yours was especially defective!"
"Finally, a good customer service story. I still think the Tom Dixon rep was way out of line, I hope DWR sends the defective shade back to them."
"I would keep it, it's hardly even noticeable. Maybe if you were looking for them, but otherwise I think it's totally fine. Much different than the hole-y one. I'm surprised that one even made it through a quality check."
Did you find this review helpful?
Yes
 / 
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Erik

avatar
September 10, 2007
approved
reviewer
ProSCORE
0
negative
mixed
positive
0 pros
1 con

Pros

Did not agree with any pros

Cons

  • numerous small holes in shade

Did you find this review helpful?
Yes
 / 
No

hapajoe

avatar
September 10, 2007
approved
reviewer
ProSCORE
0
negative
mixed
positive
0 pros
1 con
have ithave it

Pros

Did not agree with any pros

Cons

  • numerous small holes in shade

Comments

"I recently purchased the Tom Dixon Copper Shade Pendant from DWR. I love the look of the pendant during the day. However, at night when you turn on the light you can see hundreds of pinholes throughout the shade. Some are about 2 mm in diameter and are visible from more than 20 ft away. I looked at a UK website that stated the problem, but not to this extent. Has anyone else noticed this? I will be contacting DWR tomorrow. Here is a website with a small description of the problem:
http://www.icone.co.uk/lighting-suspension/.../MSS45UKC/"
"I also emailed Tom Dixon about the problem to see if hundreds of pinholes is an outlier. I will keep you posted when I get a response from either company."
"DWR is sending another shade. It should arrive in the next week or so. The associates at Tom Dixon recognized the problem in different ways. The representative in London sent me a response with a pasted paragraph from the link I posted above. She suggested that I should keep the defective shade. The U.S. representative was apologetic. He stated that he was aware of the problem with this shade and suggested that I return it. I will post again once I receive the new shade as to its state."
"The new shade arrived today. There are still a few small holes (about 10-15), most are not noticeable. The number of holes make a big difference in the look of the shade, especially at night. I am very pleased with the way that DWR handled the situation. They sent the new shade before receiving the old one with no hassle."
"I posted some pictures of the shades that I received. The white spots are holes with light shining through.

The first picture shows one side of the first shade that I received. The other sides were similar to this side. I was very unhappy with this shade. It looked cheap.

The second picture shows the worse side of the replacement shade. All of the other sides have 0-1 small holes that are hardly noticeable. What do you think? Should I keep it?"
Did you find this review helpful?
Yes
 / 
No

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