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"This communication is intended to convey how disapointed we are with our recent JVC purchase. Our business is custom audio video installations in large residential applications although I am quite familiar with car audio and video products as well. We have JVC systems in two other vehicles (KD-HDR1 & KD-AR870 with iPod and XM Radio interfaces) and we have a JVC DILA projection system in our Home Cinema. Although I should have done a better job of researching a head unit, the two major flaws in this model did not become aparent until after I had completed installation of the KD-R800. The two major flaws are: 1) The bluetooth connection is garbled 95% of the time regardless of the phone that is used. It has been tested with a Samsung i730 and a Motorola Razor V3 and neither perform to an acceptable level. 2) I am completely confounded by the absence of preset buttons. Whatever design team thought it would be a good idea to eliminate radio preset buttons in favor of a design that requires the driver to take his/her eyes off the road to select a radio station should be fired immediately. When you factor in a small, difficult to read display, one could argue that there is a potential liability if an accident occurred while trying to operate this deficient design. To be clear, I would not have bought this model had I realized it was without the proven basic feature of radio preset buttons. The vendor I purchased this from is unlikely to be willing to exchange this unit now that it has been installed and for that matter it is not his fault that this flawed product was produced. " more